Peer Advisory Boards: Discussion Protocol Part 4

In order for your Peer Advisory Board to be effective, 3 very important things need to occur:

1. Communication
2. Listening
3. Action

This becomes a delicate balancing act.  In order for true change to occur all three must take place. 

 com·mu·ni·ca·tion (k -my n -k sh n)

n. 1. The act of communicating; transmission.  2. a. The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior .b. Interpersonal rapport.

lis·ten (l s n) intr.v.

1. To make an effort to hear something    2. To pay attention; heed

ac·tion ( k sh n) 

1.  The state or process of acting or doing  2.  Something done or accomplished; a deed.  3.  Organized activity to accomplish an objective  4. The causation of change by the exertion of power or a natural process

Communication is relevant for both the individual presenting his/her situation and the board members contributing to him/her. 

The Presenter

The Presenter should be clear on his or her objectives and outcome.  They should come to the meeting prepared to state his/her challenge or opportunity.  We recommend that the presenter write out their situation, then meet with someone from their board (buddy) to help them clarify the issue at hand.  Preparation in advance allows the most success for the presenter.  Once the presenter has presented their issue, their job is to listen, create an action plan, and take action.  Without action, the presenter will not be able to affect change, and attain results.

The Group

It is essential that the group come prepared to help the presenter create an action plan.  They should also come with the understanding that the presenter is the focal point of the discussion and may start to feel overwhelmed, defensive, or uncomfortable if they are given too much information or advice.  We find the best results occur when the board communicates through sharing experiences, and asking questions.  It is also important for the board members to intently listen to the presenter through their verbal and non-verbal clues.   It is the job of the Board participants to support and help the presenter feel secure enough to present their situation.  The group is not there to judge the presenter or “fix” the problem.  They are there to listen and provide useful information so that he/she may form their own plan of action on their terms.  We have been given advice and told what to do our whole lives, we have a book shelf full of books, and have had encountered many folks that are more than willing to tell us how we should do something.  In my experience the true change comes from the personal decision to take the action, the best action plan is the plan created by the individual.  Therefore it is the responsibility of the board to help the presenter create his/her own action plan, and hold them accountable to take the necessary steps.

All parties come to the table with the intention to help one another grow, change and see their business in a different way.  This can and does occur when the parties involved come to the table ready to communicate, listen, and take action.

Next time we will discuss the importance of assigning roles.

Previous entries

Choosing the members of your Board

Commitment

Organization

Wealth Building Lunch & Learn Recording

09/02/09 The Entrepreneur Circle Lunch and LearnWealth Building:  Getting to $1 Million in Business Revenue. 

Presenter Ted Hsu President Horizon Services Company

Summary:  If you would like to build a company that is not dependent every day upon the owner, marketable for sale, and generates personal wealth: then growth is the answer.  Business growth is always the lowest risk option when compared to now growth or retracement.  The first challenge is generating your first million dollars in revenue. 

To Listen click links below

Part one 

Part Two

Part three

Part Four

Peer Advisory Boards: Commitment Part 2

We have been providing the step by step guide to creating your own peer advisory board.  This post is dedicated to commitment.  The last post was dedicated to choosing the members of your board

To recap, a Peer Advisory Board is a team of carefully selected team of like-minded peers that will provide for you:

• Accountability
• Brainstorm ideas, introduce new concepts
• Guidance
• Work through business challenges

A team is a group of people that work together to accomplish something.  What would a baseball team be without someone at first base?  How could a football team function without it’s quarterback? 

The Peer Advisory Board is no different.  Without all members present, the group cannot accomplish it’s mission.  All members are critical to the success of the meeting.  The group was deliberately chosen to provide insight, experience, and wisdom to each other. Without them, everyone will miss out, including the member not present.  Each member has a role to play at the meeting.  The presenter (individual with the challenge) is looking to the group to provide information to help them create a solution. Without their team, they won’t have the benefit of collaboration.  The other members of the group also benefit from the presenter and feedback shared at the meeting.  If anyone isn’t present, that person’s contribution is missed. 

How do you create a committed team?

There are 2 ways:

First, upon conception of the group,  each person you choose must understand what they are committing to and the value of participation.  Some red flags would be someone who tells you that they can’t  predict their schedule and they will do the best they can.  Or, “I’ll be there unless I have a chance to meet with a prospect.”  These are not qualified board members.   Every member needs to be at every meeting.  Reschedule when a conflict arises, rather than conduct the meeting without them.

Second, fulfill on the value of the group.  Stick to the agenda. Begin and end on time. Keep conversations on track. Assign responsibilities to other members in the group and make sure members come to the meeting prepared. 

A committed group will thrive and grow together.  When commitment isn’t present, the group will eventually lose interest and cease to exist.

Next time we will discuss the importance of the pre-set schedule.

Check out our video brochure

Business Planning Resource Page

Thank you to everyone who helped us compile our list of resources.  Check out our

Business Planning Resource Page

Looking for Resources for Business Planning

 We are in the process of compiling a resource list for our clients and other business owners.  This week we are looking for resources on Business Planning.  Please share with us any tools that you have used to be successful in your own business planning.

We are looking for:

• Sofware
• Books
• Articles
• Vendors
• Classes

All recommendations will be considered thank you in advance for your help.

Thank you to our Panelists

Yesterday Ted Hsu, James Jackson, Karen Owens, and Nick Grello participated in a panel discussion on Hiring.  Each did an excellent job of sharing their expertise with the audience.

Ted shared with us his experience of hiring, identified red flags, and told us how to recognize them.

Jim shared experiences of integrating new employees, and explained the value of using assesment tools.

Karen shared many experiences on interviewing, new employee training, and keeping the team together.

Nick shared the dos and don’ts of hiring and firing.  Questions to ask, and how to protect yourself if it becomes necessary to terminate an employee.

There has been some discussion around creating some follow up workshops on this topic to help business owners create an employee handbook, training checklist, offer letters, and interviewing techniques.  We will keep you posted with the details of the programs.

Panel Discussion on Hiring

In this presentation you will learn about:

1. Dealing with difficult employees
2. Finding the right employees
3. Hiring a sales person
4. Interviewing Techniques
5. Assessment Tools
6. Firing

Moderator: Maria Keiser, The Entrepreneur Circle

Panelists:

 

  Ted Hsu, Horizon Services Company

 

 

 

 Jim Jackson, The Essex Group

 

 

 

  Nicholas Grello, Siegel, O’Connor, O’Donnell, & Beck PC

 

 

 

  Karen Owens, Rafely Inc.

 

Event Details:

Thursday, June 25

12:00 – 2:30 PM

Dakota’s Rocky Hill

$20.00 in advance, $30.00 at the door (includes lunch)

Register

Upcoming Intro Session Details

Peer Advisory boards give leaders in business and politics the edge to stay on top.  

“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.”  Margaret Mead

Peer Advisory Boards = A carefully selected group of people that will provide for you:

1. The competitive edge to grow your business
2. Accountability
3. Brainstorm ideas
4. Introduce new concepts
5. Work through business challenges in a secure confidential environment.

Article: Peer Groups: your solution for managing the recession

Results 19% – 43% Positive Revenue Impact

The Entrepreneur Circle will host an introductory session to answer your questions regarding participation on our Peer Advisory Boards.

Event Details:
Date:  Thursday May 7, 2009
Time:  1:30 – 2:30 PM
Location:  500 Winding Brook Drive, Glastonbury, CT (2nd Floor) 

There is no cost and no obligation to attend this introductory meeting.  Space is limited, so please call 860-432-4490 or email info@TheEcircle.com if you are interested in attending.  

 

For more information, please contact:

Maria Keiser

Managing Member

The Entrepreneur Circle

860-432-4490

info@TheEcircle.com

www.TheEcircle.com

Our Blog

Peer Advisory Boards give you the edge to Succeed

Where do the top leaders in business & politics get their ideas?  Why does it seem so effortless and easy for them to get to the top and stay there?  The answer is simple, they surround themselves with other leaders that are just as or smarter than they are.  The President has his cabinet, he also meets with other leaders of nations.  Leaders of big business have their board of directors, and meet with other leaders of business at regularly scheduled retreats.  These meetings are private closed door affairs.  These meetings and retreats are what perpetuates the success and survivability of nations and big business.  The leaders know they are smart, they know they can lead, but they also know they can’t and shouldn’t do it alone.  They know that in order to stay competitive and keep their edge they have to bring their challenges, opportunities and ideas to the table and discuss them with people they trust. 

Small business owners can attain the same edge, they don’t have to do it alone.  Be in business for yourself, not by yourself!  Business owners have transformed the way they do business due to the collaboration with others.  Closed door meetings are exactly that, a private meeting to discuss in detail the challenges, opportunities, and ideas of your business.  Coming out of the forest and looking at all of the trees allows you to focus on the big picture, not just the one tree.  A true leader makes decision and engages in activity that promotes the big picture.

Peer Advisory Boards are for the winners in business that know they can always be a little bit better.

“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.”  Margaret Mead